Review Review

Review Overview
Customer Support

The number of online writing services is big and increasing almost daily, which makes the choice extremely difficult. We have reviewed many online writing services with the aim to help you in the decision-making, mostly because many companies claim to hold certain standards they are definitely not up to. CustomEssayWriter promises numerous advantages to students, so our goal here is to give you a clear insight into whether you should trust them with your papers. promises the following:

  • Custom written essays
  • Cheap and fast service
  • High quality guarantee

Eric Gauvin: The writer was three hours late with my paper! It was not that serious this time since I ordered it ahead because I did not know how the service works, but I would be very irritated if this happened and I gave them the real deadline!

Thomas Shepard: The papers are not that bad, but I could get better quality service for the price I am paying here.

Types of Papers Offered

The official website of is plain in design but contains several grammatical mistakes in the content. This is a bit concerning since mistakes in website content provide a bad picture when it comes to a company that offers exactly this  – custom written papers.

You can see a list of papers the company offers on the homepage. Beyond this, there is no information regarding the services, nor there are any samples you can check. Furthermore, the list is a bit strange since there are pages such as ‘dissertation writers’ under the column for services. How are the dissertation writers a service the company provides?

The strangest thing is that, when you open the ordering page, there are more services you can pick from in the dropdown menu, such as assignments, case studies, coursework, essays, math problems, movie reviews etc. If this is the full list of papers CustomEssayWriter offers, we would say the list is big and contains all commonly requested papers.

Rates at CustomEssayWriter

Prices here are calculated based on academic level and urgency. The tighter the deadline is, the higher is the pricing.

Overall, the prices are neither high nor low. For example, an essay with a 24-hour deadline costs £34.12 per page, while a PhD dissertation with a deadline of 20 days costs £52.10 per page.

Except for the first-order discount of 15%, we could not find any indication of other discounts or a loyalty program. This is a huge disadvantage for writing companies, especially since most students look for regular service for their assignments.

Evaluation of Quality

In order to get an insight into the quality of content they provide, we decided to order an essay from The paper we received was generally good, but the writer did not pay any attention at all to the formatting and references. Considering this, the content did not fit the price we paid.

Evaluation of Customer Support Service

You can contact the service via the live chat on the website, but we would not recommend this. It took 10 minutes for a representative to join the chat, after which we waited 5-10 minutes for him to answer every question. Apparently, their support team is not really informed on the basic features about their service.

Conclusion is not a high quality writing service, even though their range of services is very wide. Firstly, the website needs some serious improvement. Secondly, the company needs to reconsider their pricing or at least add some lifelong or bulk discounts. Finally, their customer service is friendly, but not very efficient.

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